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Payment
We ONLY accept PayPal as payment. We believe It is safest and easily payment
process on internet. It is the only recommended online payment method by eBay.
Registering for a Paypal account is completely free for buyer.
Winning bidder must checkout within 3 days (by clicking on the checkout box or
Pay Now box within My eBay) and payment must be made within 7 days after auction
close.
In the event that the auction remains unpaid and there is no communication from
the winning bidder for 7 days, the item it will be re-listed, and the winning
bidder will be given an unpaid item strike on ebay.
Please state in the Paypal Payment note that if you have any specific request
(For example: Different name/ shipping address or colour request). We strongly
recommend you to contact us via email prior to purchasing the item if you have
any questions or requests.
Shipment
Shipping and process time varies in different areas. All items will be
dispatched on the next business day upon payment is received and confirmed. All
items will be sent by airmail which takes about 10-15 working days for delivery.
Some area may be quicker; however please read carefully and do not leave
negative feedback for slow delivery.
If you do not receive the item after the 15th business day due to post office
delay. Please contact us, we will be gladly to provide you a refund. You could
pay us again when the item arrives. Please do not just leave negative feedback
if you don't see your package. We will work out a solution to help you.
**Important** From our past experience, parcel to France, Italy, Spain, Malta,
Canada, Brazil, Turkey, Hungary, Israel, Latvia, Peru, Poland, Portugal, Ukraine
might take a little longer than shipping to other regions. Please contact us
after the 20th
working days if you still haven't received your order. Again contact us, do not
just leave negative.
Postage covers shipping, packing, handling and order processing.
We are not responsible for inaccurate and undeliverable addresses. Please
confirm the shipping address is correct before checkout and make note on the
Paypal payment if the address is different
Buyer is responsible for any applicable import duty. Please verify with customs
before making your purchase. We will help on preventing GST, DUTY, TARIFFS,
TAXES for buyers by a lowering value and gifts declaration. Therefore DUTY on
the item is your expense if it is unfortunately stopped by the customs
Delivery time is not guaranteed. It is provided by the carrier and may vary with
destination, particularly during peak periods.
Tracking service is USD2.29, GBP1.99 or EUR1.99. If you would like tracking
service for you package, please purchase the optional insurance.
Contact Us
We value our customers and strive to respond to all customers inquiries within
24 hours for weekdays, and 48 hours for weekends and holidays. Please don't
leave us bad feedback if you don't get a reply within this service level. Please
be patience with us as we have a large email volume on a regular basis.
Please contact us via our email address directly if you are not getting a
response by using eBay's My Message system. Please also check if your eBay
registered email address is valid and if your inbox is full. If you don't get a
response after 48 hour, please check your spam inbox. We won't ignore your
valuable email.
Full Money Back Satisfaction Guarantee! Yes you heard it right!
All items are return guaranteed. Return within 7 days of receipt and receive the
purchase price refund if the item does not mean your expectation, postage is not
refundable. Just mail it back to us, and you will have your money back!
All refunds will be processed within 3 days of receiving returned item(s) in NEW
condition and with all the original manufacturer packaging, including cartons,
boxes, instruction manuals etc. Item must not have any signs of abuse or
intentional damage.
All returns must be boxed and packed securely for shipping and shipped via
traceable means.
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