PAYMENT:

• Payment is expected within 5 days of auction end.
• There is no pickup fee for all local pickups.

 SHIPPING:

• We always provide tracking information via email upon shipment.
• The most accurate shipping rate can be calculated by using eBay's shipping calculator located at the bottom of this page. Initial shipping and returned shipping cost are the sole responsibility of the buyer.
• Please contact us if you would like to arrange local pickup (Knoxville, TN).
• Once you receive your item, please leave us positive feedback. If there is a problem with your order, please contact us so we can resolve and keep your experience with us a positive one.
• International buyers please note:  Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

TERMS OF SALE:

• All items are described to the best of our ability and are sold as-is.
• The item(s) listed in this auction are graded as New/Sealed, Excellent, Very Good, Good, Fair, Poor, or Parts/Repair.
• Descriptions can include manufacturer's original specs and serve only as a guideline.
• Power supplies, network cables, batteries, and other basic accessories are NOT included unless stated otherwise.
• FULL REFUNDS ARE AVAILABLE if the item you receive is grossly misrepresented, or if an item advertised as working arrives in a non-working condition. Any shipping/handling costs associated with returns is the sole responsibility of the purchaser.
• ANY ITEMS LISTED AS UNTESTED OR ONLY TESTED TO POWER ON are ineligible for refunds or exchanges. These items have an unknown working condition and the buyer assumes ALL risk/responsibility. Email us with any questions prior to bidding.
• Should any of our untested items turn out to be defective, we request that the customer dispose of the item in an environmentally safe way.

 CONTACT US:

• Please contact us with any questions you may have. We will respond to your question as soon as we can. We are an established wholesale company that has been in business for 15 years and has many satisfied customers around the world. Anything I can help you with please let me know.
• Please note that we are available 9-5 M-F to answer your questions.