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Management consultants Hammer and Champy thoughtfully critique the management procedures of American business and offer a promising prescription in this invigorating study. "It is no longer necessary or desirable for companies to organize their work around Adam Smith's division of labor," they state, arguing that task-oriented jobs are becoming obsolete as changes in customer bases, competition and the rate of change itself alter the marketplace. Post-industrial companies must be "reengineered," which necessitates starting anew, going back to the beginning to invent a better way of accomplishing tasks. The process requires a leader with vision using information technologies, consulting closely with suppliers to reduce inventories, and empowering employees so that decision-making "becomes part of the work." Hammer and Champy acknowledge that reengineering can be difficult to launch and to sustain; yet they provide clear, specific guidelines and excellent case studies. Their superb book should have strong appeal to managers and general readers alike.
Copyright 1993 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
Review
"An important book that describes the principles behind a new and systematic approach to structuring and managing work." -- -- Peter F. Drucker
"May well be the best-written, most well-reasoned business book for the managerial masses sinceIn Search of Excellence." -- - John Byrne, Business Week --This text refers to an out of print or unavailable edition of this title.
Product Description
The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance.
Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.
From the Publisher
Reengineering the Corporation sets aside much of the received wisdom of the last 200 years of industrial management and in its place presents a new set of organizing principles by which managers can rebuild their businesses.
The
book provides numerous examples and in-depth case studies of how
leading organizations are achieving significant competitive gains
through reengineering: How Ford Motor reduced the size of its North
American accounts payable organization by 80% while improving the
process; how IBM is leasing subsidiary cut its deal-making process from
seven days to four hours; and how Taco Bell used a new set of
production and management processes to fuel a six-fold growth in
revenue. --This text refers to an out of print or unavailable edition of this title.
About the Author
Dr. Michael Hammer is the leading exponent of the concept of reengineering. He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals. He lives in Massachusetts.
