30 days after the buyer receives it | We value your satisfaction. If we make a mistake, we will make it right. Returns must be complete with tags, undamaged, pre-approved, and in original boxes if applicable. The refund will be the original total plus return shipping. We must be notified of any mistake within 5 days. Other returns must be pre-approved by Hollywood Hallmark, must come from a non-smoking household, and will not have the return shipping refunded. The refund will be the original amount less original shipping charges. |